Testimonials
Just a quick note of thanks for all that you and Jenny did to create our the forever home of our dreams. The organization you’ve built, the quality of the people you’ve hired and the sub contractors you use are simply impressive. You benefit monetarily by building homes for real people, whereas our previous three builders made it known through their actions that they build purely for profit. The older I get, the fewer people there are that operate on their “word," then back their word with action. You, my friends, are in the minority.
"First, let me start by saying that this was the 7th new house we’ve built, three of which were clean sheet of paper, custom builds. In short, our experience with Classic Custom Homes of Waunakee was far superior to any of our other home building experiences. From start to finish, CCH made the experience fun and enjoyable in spite of all the work that goes into building a custom home. Our project had a very challenging small lakefront lot that required a demolition, so we knew we needed a builder that was up for the task. We had visited the Madison parade of homes for several years prior to starting our project to get a feel for the builders in the area, and every time we saw a CCH home, they were tastefully finished, showed attention to detail, and their quality was always top notch. So when it came our time, we made the decision to go with CCH….and could not be happier. CCH uses a very well thought out project management system that keeps their contractors on schedule and coordinated with ample time so they are not rushed. We loved following the build schedule on our phone app as well. CCH uses highly rated, experienced contractors in the Madison area known for their quality work. Even their exclusive Amish custom cabinet makers were Outstanding. Everyone at CCH is incredibly customer focused…they make you feel like you’re their one and only customer on every interaction…they were wonderful to work with! To mention a few individuals: Bruce worked tirelessly with us on our house design since it had to fit a very challenging lot complicated by easements, setbacks, and very limited space to fit well/septic, all the while obtaining the variances needed when we ran into some significant roadblocks. So much had to be worked out and planned beforehand, and Bruce had incredible insight through that whole process. Nicole is a true superstar behind the scenes coordinating/communicating the build schedules, pricing, and change orders…making sure there were no “surprises” along the way. Nicole provided transparent, prompt and straight forward communications on All costs and billings, which is a shortcoming of the other builders that I’ve experienced. When it came to the “hundreds” of custom selections; flooring, tile, cabinets, lighting, water fixtures, etc…Brea and Sherry were Amazing! They are very talented at understanding your wants/intentions while designing a home that is beautifully and professionally coordinated. They truly make a house your home with their incredible skills! Many Thanks to Brea and Sherry! Also, kudos to the Construction Managers, Tim and Justin were continuously on site overseeing our project and making sure everything came together in a quality way. Finally, great teams start from the top, and Bryan and Jennie Sipple were “ hands on” every step along the way. Bryan insisted that we call him anytime we had a concern, and the very few times I did call him, I can assure you he gets things done! Importantly, Bryan treats everyone of his contractors like family, which ultimately translates to a great product for his clients. In summary, our house was beautifully finished on time, and meeting our high expectations. We found only 5 small things for the punch list…and CCH knocked those off shortly thereafter. So a Big Thanks to Bryan and the entire CCH team for our Beautiful Home! I would Highly Recommend Classic Custom Homes of Waunakee to anyone without hesitation."
"We feel the same as many of the other reviewers that Classic is a top notch builder in the Madison area! We've built four custom homes over the years and working with Classic was our best experience. We live up in Baraboo and that wasn't a problem for them. The communication was easy and efficient. When you're building a house things can get pretty stressful, but we never felt that anyone at Classic was bugged by our emails or calls. Brea was so helpful in the design of our home and the process of reviewing the plans was terrific. They listened to all our needs and concerns and offered great advice. Even though it was the during the pandemic, we didn't have any long delays, which was great. We even moved in on time! We would highly recommend Classic!"
"When I started researching builders for our custom home, I was drawn to CCHW by the extensive portfolio on their website. We took a lot of ideas for our home from other home designs there. When we went to Waunakee to meet the team, I was impressed by their organization and attention to detail. While we had some specific things we wanted, there were so many decisions to make, so it was nice to have the design team make recommendations for us. Throughout the build process, Bryan, Brea, Nicole, and the rest of the CCHW team exceeded my expectations. It seemed like every day I was getting an email or phone call from someone, whether calling me back to answer a question or confirming one of our selections. I liked using the Buildertrend app/website to know when various contractors were scheduled. Taking the kids to see the progress was a welcome distraction from remote schooling/COVID. It was exhausting at times but it paid off in the end - we moved in 5 months after breaking ground, ahead of the original schedule and several other homes that started before ours did. We enjoyed getting to know everyone at CCHW and it feels like a family reunion at the Parade of Homes each year. Highly recommend."
"Classic Custom Homes of Waunakee was the perfect builder to help us realize our dream home. From the first meeting we had with Bryan and Jennie, we knew they were the right choice. We showed up at their office in Waunakee and were impressed by how prepared they were. Not only were they curious about our family, needs, wants, and more but they provided a binder filled with details on they entire process. It was easy to understand and gave us the confidence we were looking for in a partner. Shortly after we started working with them, we were paired up with their Interior Designer, Brea Bartlet. Her passion for her work, CCH, and our vision really helped us make the many decisions you need to make when building a custom home. Brea become an active partner for us and even though she had multiple projects going at once, we never felt deprioritized. CCH and their staff were terrific. We couldn't be happier that we chose to work with them and we love our new home. Thank you all for helping us realize our dream home."
"Don't bother with anyone else! Seriously, Brian Sipple takes a great deal of pride in the quality of work that this company puts out. This is a top-notch team with premium craftsmen and designers. They will give you great ideas and tons of options for every budget. Everything goes on a computer, making communication very smooth. CCH also appreciates their employees and thus have a long standing, dedicated team you can trust."
"We had a very good experience with them, building in the Kilkenny Farms area. They were very open to working with us and adjusting the design of the home to fit our specific requests and budget. Bruce is the architect we worked with there, and he was very responsive with the changes we requested. Bryan and Jon were our main project managers and they did a great job of keeping all the subcontractors organized and on schedule. We even asked them to bump up the move-in day by a week so we had a more convenient weekend to move our belongings, and they were able to accommodate. Our designer Brea, was fantastic. She understood our decorating preferences and made recommendations on what would look the best together within our budget. She made the end product really look well thought out and finished. For as worried as we were about being first time home builders, the experience with CCH was great!"
"We highly recommend Bryan and Jennie, they were great to work with along with their team of people who work with you through the whole process were amazing. They definitely made the whole process so easy and always responded to questions immediately. The quality of work is awesome! We would definitely use them again."
"Just wanted to drop a note about CCH as home builders. We had them do a major remodel and were very happy with it. They built our new home. They really do a nice job of helping you design the “dream” and making it a home. They are also great about coordinating the work and follow ups. They build beautiful homes."
"Honestly there’s so much attention to detail that goes into building a custom home and I’ve never really experienced the organization and consideration that Bryan & Jennie’s team provides. Bryan was an incredible source of knowledge in regards to the process and his team was always keeping us updated as to decisions that had to be made. This was our first home we built (and was completely custom) and I couldn’t have imagined going with any other builder.
Bryan is one of the best. I have worked with many builders over my 15+ years in real estate. His attention to detail from start to finish is really what sticks out."
"Thank you all for the work on our house... We were amazed when we went in on Saturday morning and saw how much had been accomplished over the last few days! It looked great, and we really appreciate all of the hard work and long hours. The design, planning, decorating, and execution of the home building process was really enjoyable with CCH and we’ll certainly recommend your team to anyone looking to build in the area. We look forward to working with all of you again when we decide to finish the basement."
"We interviewed half a dozen builders before sitting down with Bryan. He clearly knows his way around a job site and was critical for keeping everyone on time and on budget. We did run into some delays and construction issues (what project doesn't, right), but I think Bryan's experience really shines when you need creative problem solving ideas and expediting resolutions. We love our new home and will use CCH for our next home as well."
"We recently built our second CCH home and couldn't be happier with the results. Bryan and his team far exceeded our expectations (which were already high based on our previous experience) in every imaginable way! We can't thank them enough for the spectacular home they designed and constructed for our family!!! We have, and will continue to recommend them to our friends and family looking to build a new home."
"Selecting Classic Custom Homes of Waunakee to build our dream home was hands down the best decision we made in the home building process. Being first time home builders, CCH of Waunakee was there every step of the way. They "held our hands" throughout the process and broke down complex situations/processes so we could understand them. The team at CCH was a delight to work with from start to finish. They listened to our thoughts and ideas, conceptualized them, and delivered the home of our dreams!! As mentioned, we were first time home builders. This was an uncomfortable position to be in, as we did not know what we were signing up for and what to expect. Are we going to stay within budget, is our budget sufficient enough for our wants/needs, what if this or that happen throughout the build, were among the many "what if" questions we had. CCH gathered our "nice to have" and "need to have" lists and kept us on track. They came within a few hundred dollars of the original proposed budget (went a little above because of a few selection decisions we made). They gave us confidence and comfort throughout the entire process. The craftsmanship and quality of the materials they use in what they call their "standards" is above and beyond that of the competition. From the most minute detail to the extravagant ideas, CCH really turns your dream into a reality. A few last remarks for those of you on the fence. If you are thinking of building, do yourselves a favor and meet with CCH. They will be honest and upfront with you. If you are being unrealistic with your budget/wants/needs, they will let you know and work through those obstacles, which in today's world is better than the over promising, under producing situations we find ourselves in all too often."
"Bryan had tons of suggested improvements on our house...We're so glad he cares as much as he does. We love our house."
"Thank you so much for our beautiful home! We are so excited to finally be in there. :) All the staff was great to work with."
"I can tell you that Julie and I are both thrilled with our house. We have people that stop and take pictures of it from the road. We were laughing about our last gas bill we received. Our friends told us it would cost thousands a year to heat. It cost 123.00 for the month."
"We love our home and CCH made the building process very easy for us. We've already recommended you to a couple families that may be looking to build in next year or so (my dad included)."
Anthony & Natalie Hart (Roxbury, WI)
Classic Custom Homes built our home this year, and we could not be happier! They were with us from start to finish helping us make good decisions that would ensure our home was beautiful! We have gotten so many compliments on the quality and craftsmanship of our house, as well as the design. Bryan and Nicole were so helpful throughout the whole process, I don't know how we would have done it without them! They use very high quality materials, and they install them with such care, it shows! This was my husband and my first home together, so we were incredibly fortunate to have Classic helping us through everything from permits to financing. We will certainly build with them again, and we would absolutely recommend them to all of our friends :)
Tyler & Lauren Hartmann, Merrimac WI
"Thank you so much for building us the house of our dreams. It is absolutely beautiful and we could not be happier! Your team is amazing and we are so happy to have made the decision to work together. Every one of the subcontractors was courteous and did great work. I really don't think there is one possible thing that we would have changed. We wish you nothing but the best and will be letting everyone we know what a pleasure it has been working with you."
Jack & Cory Sieburg - Waunakee, WI
"Just wanted to take a minute and let you know how much we appreciate you coming to Beloit and building our home. Now that we are in and living in it, I am loving all the details and work that you all did together on making this a beautiful home that our kids already love coming home to. Things that needed to get taken care of after we moved in have been getting done in a timely manner too."
"Lauren and I just want to extend our most sincere appreciation and deepest gratitude for the unbelievable job you and your team did on our house. We could not be more proud to own a Classic Custom Home nor have had the home building process be any more enjoyable. Bryan, I truly believe no one could have set the house and driveway in a better place especially with the unique challenges our lot brought to the process. I will forever be grateful for the changes you either forced or made happen when you knew I was having a hard time with how something turned out. For those that see our house, nothing speaks louder on the quality and craftsmanship of your homes than the actual product itself. For those that don’t, Lauren and I have both spoken very highly of your team to all of our friends and co-workers throughout the process and hope that it has some impact in the future for Classic. Thank you again for everything your team did and I look forward to continuing the relationship in the future. Please extend our gratitude to all those I did not have an email for like Jon, Tim, Howard and the rest of the guys!"
"We have a beautiful new home thanks to the people at Classic Custom Homes. We were able to stay within our budget and our home was done before the time they promised it. What more could you ask for??? They are reliable and do quality work. The subcontractors were also outstanding. Only a few minor issues that were taken care of to our satisfaction."
"The whole experience has been painless. From design to the partial completion we are at. Communication and job completion have been excellent. The quality and working relationship is beyond our expectations on all levels. They have been more than helpful in keeping us in your budget. I checked with people who had built with them in the past before choosing them and found happy home owners.
This meant a lot to us."
"We love the quality and choices that CCH gives the customer. We feel they use quality people and the job is done in a timely fashion and with good detail. The value is great and the finished home is beautiful. Bryan, Nicole and Brandon are top notch to deal with."
[embed]https://youtu.be/OikNhTjE4YE[/embed]
"Thanks to all of you for the beautiful home in Cambridge. It has been a long process for Greg and I to find the RIGHT builder and lot, since this is our third time building; but we are so happy that we chose CCH. As you know we priced out multiple builders, CCH won our contract based on PRICE, QUALITY, and SERVICE. We can’t wait to show off our HOME!
Thanks Again!"
"Thanks again for all of your amazing help with the house! We really appreciate it. And we really appreciate the wonderful job you did on the house in the first place. It's still a little surreal to have such a lovely home all to ourselves. :)"
"Congratulations on being voted Best Contractor of Waunakee! I know you know this but truly, every single one of your customers we talk to and interview has nothing but great, very genuine-sounding feedback about your entire company on and off camera — they really appreciated you, Jennie, Nicole, Brandon, Kierstin - everyone."
"We've gotten so many compliments on the house, we just love it!!!"
"We are very much enjoying our house and I have to mention that we have received a lot of complements on both the design and the quality. Even the tax assessor went out of his way to complement the quality of work that was done! Certainly a feather in the cap of CCH and your subs…
Thank you again!"
"Bryan & Kierstin-
Thank you for getting everything taken care of that we requested. It’s so nice to know that you guys don’t stop taking care of us after the first year like a lot of other builders do. We really appreciate it. We hope helping us didn’t throw off your other on-going projects too much."
"We have had a tremendous experience with CCH. From the included in-house architectural design services through to post build warranty support they have provided impeccable work product along with outstanding customer service.
It all starts with Bryan and his high standards for quality, timeliness and transparency. Everyone on staff has been very responsive to our needs. We couldn't be more satisfied with the quality of our new home or the process we went through in getting there."
"When can you build a new home and get everything you want plus more, stay completely within your budget, have the home done before it was promised and work with top notch people who care about your home??? You can do this with Classic Custom Homes of Waunakee. From start to finish our home was built in a professional manner, paying close attention to details and workmanship. We can't say enough about Brian, who is the owner of CCH. He really cares about his projects and won't put his name on anything that isn't top notch. Our new home is beautiful and everything we were hoping it would be. All the subcontractors who worked on our home were also great and we feel like we made alot of new friends during the process. My husband watched the progress every day and was always on site to see what was happening daily. They were very open to his comments and suggestions and with Brian at the helm, things went great. Brandon did a fabulous job in designing exactly what we asked for and even adding some surprises that we loved. Nicole kept us within our budget, by always "sharpening her pencil" and finding ways we could get what we wanted within budget. She is fantastic and very organized in what she does at CCH. We worked with Nonn''s also, and their designer was exceptional and came up with so many unique ideas for our home. We have showed our home to others that have been driving around our neighborhood and have helped to guide some other couples to build/buy with CCH. We will now have some new neighbors that we know when they move in. Everyone here who has a CCH home is extremely satisfied with their new home. We had a few "minor glitches" at the end of our building, but Brian stepped up to the plate and took care of what was needed. He is truly a man of his word. What he tells you, will happen. We can't thank everyone enough for our beautiful new home. We will enjoy it for years to come. If you are thinking of building a new home, consider CCH when you do so. You won't be disappointed."
"Classic Custom Homes builds an excellent home. The craftsmanship is second to none. The design process in which the customer and builder collaborate in real time with the CAD designer was a truly unique experience."
"We have now been in our house 3 months and couldn't be happier! Bryan made our dreams of building a home to raise our children in a reality! His attention to detail is what sets him a part!"
"Thank you for making our dream a reality! On time, on budget and on the mark with the design! It was a very good experience."
"To all –
I also want to extend my appreciation to the entire CCH team – you have all been very responsive, creative, patient, and most of all professional. Your input and opinions are truly valued as you are the experts. In the end, we both want to have a finished product, our new home, that will make people talk – and I wasn’t kidding about our house being on future CCH brochures. Thank you, again, for all that you have done to date. We look forward to getting this started."
https://youtu.be/oGyY8n1kTXQ
"CCH Team,
Thank you all so much for everything! You have been great to us during the whole house building process! We love our house and hope to be in our house for a very long time!
Merry Christmas to all of you and thank you again for the wonderful house we now call our home!"
"You guys have done a GREAT job and we are very pleased with how things have gone so far. We've looked at a lot of different options and had more iterations than you probably see, so we appreciate everyone's efforts in sticking with us. We are very excited with how everything is turning out and are looking forward to getting this house built!"
"Thanks so much for building Erica and my dream home. We have found ourselves truly enjoying getting settled and relaxing in this home."
"We built a home with Classic and had a great experience. The staff was helpful and courteous. They helped us make selections for our home while keeping us on budget. Our home was done quickly and on time. The whole process was smooth and seamless, so smooth that we decided to have them finish our basement as well. Now we have a beautiful basement with a ton of extra living space."
"We have been extremely happy with our CCH building experience. Their customer service before, during and even after construction has been top notch. Any post building issues that have come up have been dealt with promptly and with little disruption to my family and schedule. We have neighbors that chose other builders and are still waiting for post construction punch lists to be completed..... 18 months later. Couldn't be happier with our final product and the decision we made to build with CCH!"
"After extensive research and meetings with other builders, we selected Classic to build our home in 2012. We were not disappointed! Here are some comments about Classic's results/performance in several key areas:
Quality: This may be where Classic made the greatest impression with us. Brian and the entire team set very high standards for quality, and it shows in their results. This includes high quality materials and craftsmanship, and valuable consultation with decisions. On numerous occasions, they helped steer us towards great style and other decisions that will ensure our long term satisfaction. We regularly receive compliments from friends and family about our home, and Classic deserves a lot of the credit.
Communication: We had a true sense of partnership with Classic, and they did a great job keeping us updated along the way. Like many people in our situation, we were nervous and had lots of questions. Classic was responsive and consistently put our minds at ease.
Cost/Budget: The process of putting together bids and cost estimates was very easy, and Classic provided accuracy and transparency throughout. The final cost was exactly what we expected, and it was less than the initial bids we had received from other builders.
Schedule: Classic did a great job adhering to the planned schedule (which they shared with us along the way), and our home was completed in less than 4 months. Not only that, but we needed a place to live during construction (our previous house sold quicker than expected), and Classic provided us with a flexible arrangement at one of their rental properties.
Standing Behind Their Work: In any construction project project, there will be things that didn't quite go as planned or that need follow-up work. A good measure of a service provider is how they handle these occurrences. We had a couple minor things (quality of work from a couple of the sub-contractors) that needed attention and Brian took care of everything quickly and at no extra cost.
All in all, we were (and still are) extremely satisfied with our decision to have Classic build our home. We would definitely build with them again, and recommend them to anyone we know who is thinking about building a new home."
"Working with Nicole was great! We were able to get on the same page very quickly and from then on- it was smooth sailing! Her patience was very much appreciated as we went line by line on the bid while trying to juggle 3 kiddos playing in the play area (thank goodness for this)!
I have no idea if we are displaying typical or non-typical home builder behavior, but I sincerely appreciate your patience and time. I really appreciate your attention to detail and willing to work with us to get the bid down."
"Just wanted to take a moment to let you know how much we appreciate all the work you've done on our home this week. Your responsiveness, feedback and efforts have been incredible, and for the first time in a long time we're beginning to feel like this whole house journey of ours might actually work out.
I have been blown away by what an incredible job [Brandon] has done incorporating our layout preferences while still reducing our square footage to help us get closer to our budget. I emailed him a list of changes I'd like to see to his first draft of our upstairs layout and less than 30 minutes later he emailed me back with a 2nd draft of the plan, with all of our items addressed. It would have taken us weeks to hear back from our last architect with something like that.
All around, our experience so far with Classic Custom Homes has been amazing - thank you!"
"While it is early in the process and there have been a few bumps I am very excited and happy with the choice of CCH as our builder. I hope with great communication and their excellent professionalism that we are moving into the home of our dreams by September 1st. I am especially impressed with Bryan, Jennie and Nicole for their boundless work ethic and eye for detail." -Michael Zellner
"We are very excited to see our home plans becoming a reality. Quality of construction thus far has been great and Bryan and team have responded promptly to questions or concerns. I am looking forward to getting back on track with Jennie on selections. We know we chose the right builder and look forward to our finished home." -Kristie Besch
"Three things summarize my experience with CCH.
Firstly, good design results from years of productive experiences and craftsmanship to know what best current building trends should be offered and pursued. Our initial design was vastly improved through the design phase of the project by CCH staff, providing an attractive and highly functional house. Our neighbors and friends regularly compliment the house and many people stop by seeking tips and information.
Secondly, a good construction process that is efficient and holds costs within a clients’ overall budget is a sustainable method that provides good value for money spent. Our building process was involved, planned, and progress was made every week on the house despite the addition of very severe winter weather conditions on top of normal construction matters. Our house finished months ahead of other contractor’s projects in the area due to the experience of well know local area subcontractors and CCH’s overall management. Our final costs came in within our budgets set at the contract.
Lastly, follow up and attention to any and all issues during the construction process as well as after move in provide lasting satisfaction. Issues and unknowns will arise with any construction project and CCH has addressed our concerns in order to help us keep our investment in topnotch condition.
In summary, we had high expectations when we choose CCH for our retirement dream house and we received more than we expected with them. Job well done."
"I just wanted to say a HUGE Thank You! It is looking SO amazing! I know you have all done a lot to get things pulled together so quickly, and I greatly appreciate it! We were noticing things tonight, like how the trim work is corner drilled. The quality of your work is wonderful. It is awesome to start seeing this vision become a reality! Thank you!"
"We have lived in our house in Kilkenny Farms for just over a year now. We are so glad we choose Classic Custom as our builder. We loved the building process, and were treated like family (and still are). We felt really comfortable with the team. Rebecca the designer was fun and easy going, Nicole was always on top of things, and Brandon is a super talented with drawing plans. Bryan has always took such good care of us, and always made sure things were done properly! Thanks Classic, can't wait to do it again!"
"We are in the process of building our second home in Waunakee and first with CCH. We appreciate their organization and quick turn around time. The staff has been friendly, responsive and eager to help us make our dream home a reality. They take pride in the homes they build and care about the details."
"We are in the middle of our build process with CCH and if I could give them a higher rating than 5 stars, I would. They have worked very hard to keep us within our budget without compromising quality or features in our home. The whole team has been wonderfully helpful.
Excellent customer service and crystal clear communication. I have nothing but positive things to say about the experience we have had so far from these builders."
"CCH makes building a quality home on a budget a pleasant process. I can't imagine wading through a sea of choices without Bryan's attention to quality and Rebekah's talent for coordination! The kickoff coordination between Brandon, Nicole, and Bryan was superb. Their responsiveness is unmatched against the other builders we consulted."
"The process has been superb from start to finish, both from my clients design/build perspective, from mine as an agent working with CCH, and the finished product is outstanding. Bryan and his designers were accommodating, helpful, professional, and upfront about costs and timing. Couldn't have been better. Adam & Kara are extremely happy."
"We asked questions and we got answers. If you didn't have answers, you went and got the answer. Your staff was also very responsive, always helpful, and truly made us feel like you had our best interest in mind when helping us make decisions."
"Thanks again for all of your work on the house...we LOVE it."
"When our family decided to build our dream home we immediately approached CCH because we knew they were capable of meeting our difficult standards. They made the impossible, possible and gave us everything we wanted. We never even considered using another builder. Wide stairs and doorways, tray ceilings and arches are just a few of the many fine details that set our home apart from many others. CCH made our dream home a reality and we couldn't be more thrilled to be home!"
"Classic Custom Homes builds an excellent home. The craftsmanship is second to none. The design process in which the customer and builder collaborate in real time with the CAD designer was a truly unique experience."
"Our experience with CCHW has been incredibly smooth so far. Everyone is very helpful, friendly, and knowledgeable."
"Classic is quite simply a great builder. My wife and I built our parade home with them in 2012. They did a phenomenal job. Brian Sipple and his crew, both in the office and on site do quality work and care about customer satisfaction. Would build with them again in a heartbeat."
"CCH builds a great home! We are very happy with the end product."
"Bryan believes in providing and ultimately delivers a good home. Brandon is an exceptional designer to work with."
"CCH did a great job of listening to what we wanted in our home and creating it. Throughout the entire process, there were some minor hiccups, as expected with building, but CCH did a great job in resolving any and all issues quickly. Overall, CCH did an excellent job building our home and we look forward to our next building experience with CCH."
"We built with CCH in 2014. Their service during building process was great and I can say it hasn't changed after closing either. Service after the purchase has been great. I'd highly recommend them."
"I think [Classic Custom Homes] hires very good quality workers. My interactions with the guys on site were always positive and they were helpful and responsive. They all seemed like men who cared about doing a good job."
"CCH does a good job sticking to the budget and timeline. The products and building methods are high-quality and wee thought out. I also appreciate CCH's open communication and flexibility. You guys do a great job."
"CCH of Waunakee built a home for me, and every day I honestly think, "OMG! I love my home!" Bryan (the builder) and Paula (the architectural designer) helped me design my home for the perfect but somewhat difficult lot. They worked with me and were able to give me a floor plan that met my every need and wish! The placement on the lot is perfect as are the floor plan, the internal and external finishes and the workmanship! Jennie (Bryan's wife and fabulous interiors advisor) was wonderful in putting me in touch with the right vendors to find the perfect complement of fixtures, cabinetry, finishes, stone, etc. The project finished on time and within their work, the perfection in the workmanship and the overall experience of building with CCH of Waunakee, I think they really deserve 7 stars on this scale of 1-5!"
"I highly recommend you to anyone interested in building. Bryan was wonderful! I really enjoyed working with Rebecca, Nicole, and Bryan as well. I like that Bryan is very helpful and stands by his products."
"We're loving our house. Turned out better than we anticipated! So thank you. Certainly a big change for us."
"I am writing you to say "Thank You" to you and your team for your outstanding customer service. A lot of times people confuse Customer Service verses Warranty Service. From the day Mike and I met with you and your team, to signing the contract, to the completion of our home and beyond, you and your team has always provided us on-going customer service. I want you to know that your customer service goes a long way. We built our house with you 3 years ago, we originally went with you because we loved the craftsmanship of your homes and still do, but your service and continued relationship is another big reason why if I was building again, I would build with you guys. I don't hear that from our friends who built with other builders. Everyone I talk to says they wish their builder would still provide service and/or support after their build was complete. That is what separates you from other home builders."
"Too often when things go well, folks do not stop and think of the reasons why. One area that has been going especially well is our new home!
We have just surpassed the one year mark in our home and I am happy to report there have been no issues what-so-ever since closing on the house. All items that needed to be dealt with after the closing have been handled in excellent fashion. Had I not pressured you to have the home done so quickly I feel pretty confident there would not have been any items to deal with after closing.
You made a statement to me before we signed the contract; "...we will stand behind our home long after you close on it Mario." At the time I thought sure, that's what they all say. I had no reason to not believe you but after building several homes, I had heard that before. Well I can now report you have kept your word! Not that there were have been any severe issues to deal with but I appreciate that you followed up with us; did a walkthrough and punch list at six months. Nothing on the list except some nitpicky things that can happen with all new construction; a few nail pops, some cracked caulking, some touch up painting. You took care of them all without skipping a beat. At the one year mark there have been no additional items to do, (I have never had that happen before) but if there had been, I am sure you would have been there without a hassle.
So to my original point; part of the reason this past year has gone so well for us is that we have been able to enjoy our new home without hassle! The reason we have been able to do that is because we chose Classic Custom Homes to build it!
Bryan you have been a man of your word both before and after the sale; not something to take lightly these days, thanks for that!"
"Classic Custom Homes provided a building experience that was comfortable & timely. We felt a part of the building process, yet not having to watch over. Their attention to detail and quick response to changes/problems made it easy. Definitely felt great building the home of our dreams with Classic Custom Homes"
"CCH was willing to work with us to stay within our budget, allowing us to do as much or as little of the work ourselves and buying products on our own. We were still able to have the finer finishes without breaking the bank. The quality of work provided was above average. They were open to listening to our wants and needs to create a home that was suited to us. They have done a fairly good job in communicating with the sub-contractors. There has been some delay at times with getting the subs out to fix or change things. However, in the end, all issues have been/are getting changed, fixed, or updated. CCH has always done all that they can to ensure that everything is up to our standards."
"Thank you for always being responsive about it (service), and for being patient until you found the solution. Thanks also to Jon for his efforts and getting the fix in place."
"Classic Custom Homes of Waunakee was an excellent builder to work with from designing our home through construction. Design ideas and recommendations were cost effective yet of the highest quality. Construction crews were friendly and respectful, they listened to the customer (us). CCH was flexible with changes in construction, once again focused on cost effective and quality solutions. We would hire them again to build a custom home. Customer satisfaction was always at the forefront for CCH."
"Classic Custom Homes of Waunakee built our house in the summer of 2012 and my wife and I were very satisfied. Here are some comments on specific topics:
Customer Service: They did a great job walking us through every step of the process, and were helpful and courteous all along the way. We think we were high-maintenance customers (lots of questions, lots of checking on things), but they never made us feel like we were overstepping.
Cost/Budget: They were able to get very competitive bids, and our total cost was competitive with what any other builder of their caliber would be able to do. The only areas that were over budget were due to intentional decisions with allowance items or design changes.
Schedule: Our contract was for a 120 day build and we moved in on day 104. CCH also did a very good job sharing the schedule of different phases of our project.
Knowledge and experience: They provided valuable consultation in the areas of style and design. They have high standards and helped us avoid things that would either look sub-standard or that we would regret down the road. For example, they made sure things were designed properly so that if we eventually finished our basement, we won't have to deal with support columns or duct work in the middle of our ceiling. On multiple occasions, my wife and I have seen somewhat undesirable structural/design elements in other new houses and commented that CCH would have advised us against that.
Commitment to quality: Along the way, if CCH wasn't pleased with the quality of any work, they would make sure things were redone and/or brought up to their standards. They also offered to address any problems or concerns for the first year, and stood behind that. For example, after our first winter the front walk experienced some settling and CCH promptly had it fixed."
"We fully enjoyed our experience with Bryan and his team at Classic Custom Homes. Very respectful and professional. They went out of their way to make sure all of our requests and selections were incorporated. We are extremely pleased with our home and the care that went into finishing it. I highly recommend them for new home construction."
"I wanted to let you know how incredibly impressed we are with the CCH team's service and how happy we are with the results. Everyone on the CCH side has been helpful, knowledgeable, and strong advocates for us, including Rebekah, Nicole, Tim, the other carpenters, and Bryan. The design and the timing were both awesome for us...Again, we really couldn't be happier with the outcome. Thank you and your team for going well above and beyond for us."
"We are happy to be living in a high quality house with many new ideas that work together and built to our budget needs. The house was delivered during extremely challenging winter weather yet has maintained high quality. This house exceeded our expectations, has outstanding designs, and provides current technology and new products relevant in today's market. It is a home that we will 'age in place in' throughout our retirement, which was our goal."
"Classic Custom Homes is top notch and their attention to detail is exceptional! We continue to enjoy our fabulously constructed home and will for many years to come."
"Classic Custom Homes made the building experience a real pleasure...We really loved the way that everyone treated each detail with concern, in order to make sure it all came together when finished."
"I remain very impressed with the service and quality of Classic Custom Homes of Waunakee. I am absolutely in love with my house! One of my neighbors called my house, 'The jewel of the neighborhood'! I agree."
"I believe that in today's economy we are flooded with sales pitches however the true test is service after the sale. I can unconditionally say that this has been equally impressive. The end result is a beautiful new home that fits my lifestyle, and more importantly, it is affordable and my own."
"You guys did a fantastic job and...you certainly have our vote of confidence. You are by far the best contractors we have ever worked with. It is refreshing to know there are quality contractors out there. We are glad we found you guys."
"Bryan's knowledge and experience is unsurpassed, and you will not find another builder who pays more attention to detail and quality than CCH. I can honestly say that working with you has been a pleasant experience from start to finish. If we had to rate you, your company, employees and your quality of work, you would most assuredly receive 5 out of 5 stars in all categories."
"We just LOVE the house and couldn't be more happy. I told Mike, when can we build our next house with you guys. It has been such a wonderful process working with all of you, we couldn't have asked for it to go any better!"
"I tell everyone that will listen that you not only build a great house but you have stood by me every day since the day we closed. This is my 8th home and I have never had a builder stay involved AFTER the closing. Thank you!"
"We are very grateful to have had this experience and never imagined our home could look so great."
"We wanted to let you know how happy we are with our new house. From the first time we sat down with you to discuss the floor plans to the day we moved in to the house, we appreciate all you did to make the process a great experience for us. We have been impressed with the quality of your work and your professionalism during the entire process. We also appreciate how patient you were in dealing with us while a few projects had to be completed after we moved in due to the crazy weather this Spring. We would recommend you to anyone who is looking to build a new house. You exceeded our expectations and you delivered on both quality of product and excellent customer service. Thanks again for making this a great experience for our family."
"Building our home with Classic Custom Homes of Waunakee was a great experience! Our timeline was followed and progressed smoothly. The selection process was simple and stress free with the assistance of their experts. We have recommended CCH to others and will continue to do so. I never thought building a home would be such a pleasant experience!"
"Please know that Linda and I appreciate and are grateful for all you do, above and beyond to make our new retirement home so special for us."